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Booking statuses in the web panel

Confirm, cancel and complete bookings, or record a no-show.

PathWeb panel → Bookings → open a booking

Statuses

StatusMeaning and next action
Pending confirmationThe team should confirm or cancel the booking.
New time awaiting confirmationThe client changed the time; review it and decide.
ConfirmedThe time is accepted and normally blocks availability.
CompletedThe service has been performed.
No-showThe client did not attend at the booked time.
Cancelled by the teamThe place cancelled and provided a reason.
Cancelled by the clientThe client cancelled the booking.

Confirm

Open the booking and choose the confirmation action. You can also confirm several bookings from To confirm.

Cancel

Select Cancel and a reason, such as employee unavailability, place closure, unavailable service or a booking error. The reason may be visible to the client.

Complete or record a no-show

After the booked time, select Completed if the service was performed, or No-show if the client did not attend. The change appears in booking history and statistics.

Mobile equivalent: Edit bookings and statuses.