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Booking messages and history

Discuss a booking with the client and review the sequence of changes.

PathBooking → Messages or Change history

Messages

Each thread belongs to one booking. Send messages, check read status, edit your own content, unsend messages and view revision history.

Sending may be unavailable when:

  • the booking is a walk-in;
  • the client has no linked Umovi account;
  • the place has disabled messages;
  • the booking's messaging window has ended.

Edits and unsending remain in the place's audit history even when the client can no longer see the content.

Change history

History shows creation, detail edits, rescheduling, statuses and automatic completion. Each entry includes the time and the person or source when known.

Open from a notification

A message or booking-change notification can open the relevant place and tab. If you lack access, the app shows a message without revealing the booking data.

Web equivalent: Edits, messages and history.