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Connection and notification problems

Resolve connection errors, temporary service issues, request limits and missing notifications.

No connection

Check Wi-Fi or mobile data and refresh. The app distinguishes no internet, temporary Umovi unavailability, server errors and request limits.

For a request limit, wait briefly; the app may retry automatically. Do not tap save repeatedly.

Outdated data

Pull down a list in the app. In the web panel, use refresh or reopen the section. Before saving again, check whether the earlier action succeeded.

No push notifications

  1. Open iOS Settings → Notifications → Umovi Calendar.
  2. Allow notifications.
  3. Check the channel status under Account in the app.
  4. Check the event and push settings for the place in the web panel.

No email or SMS

The channel needs valid, verified contact details. SMS requires a verified number. User preferences take precedence over place settings.